Virgin media wall socket installation. While it's possible to add inclusive calls. Virgin media wall socket installation

 
 While it's possible to add inclusive callsVirgin media wall socket installation  No Virgin Media have their own network which is separate to Openreach`s

So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. 1. 1 [or 192. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hello, I recently got the virgin media super hub and the coaxial cable they gave me with the box fits in the back of the hub fine but not in to the wall. Call the Pre-installation and delivery team on 0800 052 1734. Being connected to the internet is one of the most important modern essentials in 2022,. Hi we have just moved in to our new home so I got the Virgin Media hub but we have no wall socket whatsoever and only few cables running in - 5321685. Hi @bingoman000. Options. However, I do not have any of the specified wall sockets available, and the round socket that is there it doesn’t fit into. Manage Your Account. Manage Your Account. Browse Virgin Media Virgin Media Community. Call the Pre-installation and delivery team on 0800 052 1734 for help completing the Hub installation. TV box - 15 mins. Overall, Virgin Media aims to make the installation process as smooth and hassle-free as possible, and their customer service team is always available to answer any questions or concerns you may have. This is to prevent dangerous voltages in your home due to different earth potentials between the headend and your home. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterday Cant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterday My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. My Virgin Media App. You need a small spanner to remove this, then push the provided connector over the exposed end. You’ll then be able to use your same old phone to make. We've re-kindled our VM TV package and have received the TV360m box and all the gubbins. No virgin media wall socket. There is a cable coming from outside into my front room which has the same attachment as the plugs that fit into the hub but can't find an actual wall socket to plug anything in to. 0, TP-Link Archer C8, TP-Link TL-SG108S 8-port gigabit switch, V6 0 KudosThere were many cable companies that originally built the networks in the early 1990s. We all know and love the internet and TV services that can enter our homes through entry points. The other is marked TV, & this is used for TV & Broadband. I've tried looking but can't see a way to book an engineer for this? Thank you. It covers topics such as remote control, recording, apps, settings and troubleshooting. 2 Uninstall TiVo box. 150 from a VM phone, 0345 4541111 from any other phone, or wait here (might be a couple of days) for VM staff to pickup. Give the pre-install team a call on 0800 052 1734 as you will need a manned install to reinstate the isolated outlet. What confuses some people is the push-on connector provided. We have ethernet wall sockets in most of rooms in our house, and they worked great with other companies broadband. My Virgin Media App. Explain what needs to be done and book an engineer visit. Within two working days you will receive a Welcome Pack with confirmation of your installation date. (138 Reviews) If you have a TiVo box in the living room and a TiVo Super Hub Broadband router in in an upstairs office then you will often need an extension cable to relocate these devices. Hi, I've just recently moved to a new place and taken my broadband package with me, but cannot install my hub as I don't have an inside wall socket, just a wire hanging out of the wall. 3) get VM to fit a new box for you. Hi, I have ordered a self-setup wifi kit and cannot find a virgin media wall socket anywhere. I don't longer work there. 2. I got a quickstart pack on Wednesday and tried looking for the wall socket in the flat (first floor). 0 Kudos. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. We’ll also make sure the switch goes smoothly, so you’re not without broadband for any period of time. Connecting Hub 3 To Extensions Virgin Media Community 4797660. I do not have a Virgin media wall socket and need to book an installation but am a tenant of a property and am having trouble getting the landlord to book it himself as I don't have details like his memorable word for phone use. I am also unable to create My Virgin Media account - it gives a "Please ensure you provide the email address you use to sign in to My Vir. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. Re: Can BT full fibre reuse Virgin Media's ducts (coaxial cables) Welcome to this user forum. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. To be able to receive an E-bill, you need to provide us with a valid e-mail address. Had arranged self-install as per suggestion from VM. The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. A Virgin Media wall socket is simply a point of entry into your home. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. We have a virgin media wall socket with an ethernet port in the wall but no round cable. Need wall socket. 13-12-2021 15:21. Here are some answers to help you get connected: Request a wall socket installation: As mentioned earlier, you can contact Virgin Media customer service and request an engineer install a wall socket. Browse Virgin Media Virgin Media Community. I am going to send you a private message. Rob. We have the quickstart pack but sadly cannot get broadband set up and working. -and 3rd coax cable that runs from the Virgin socket to a power adapter plugged into wall socket. This is designed to push over the existing screw connector the outlet has. Should’ve checked this before I ordered. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Firmly push the end of the. Connect the Hub’s power cable with the blue tab. If I couldn't get the proper wall socket, the internet is not going to be set up su. Try the automated service status number 0800 561 0061 to check for any faults in your area. com. Tudor. Connect the Hub’s power cable with the blue tab. Plug the WiFi Pod into a socket on a wall inside your home and make sure it’s upright. First, screw the white cable with the blue tab in the Hub, and then plug in either end of the yellow Ethernet cable. Account - Cable. Browse Virgin Media Virgin Media Community. Installation problems. Hello, I'm trying to set up my Virgin Media broadband. on ‎03-08-2020 18:05. O have just had the 1g, 5x hub installed. But I have no Virgin Media Wall socket in my house. Internet. However I found the socket is blocked by a circular wire (maybe used by some previous tenant for protection purposes). Dec 24, 2009. We would like to show you a description here but the site won’t allow us. If no luck call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. If you do have a socket you can post a photo here. Older sockets might be labelled NTL or Telewest instead and newer homes may have more than one socket. They will run the cable underground. Without the landlord's written consent you must not order a service that results in Virgin Media digging the drive / paths / gardens and drilling through walls at the property. Explain what needs to be done and book an engineer - 5321715. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. I'm very sorry to hear about the non wall socket. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Please keep an eye out for an envelope at the top right corner of your Forum page. Been trying to call VM to book an engineer to vi. Account - Cable. com email address to different Virgin account. Then cables run from there to the Virgin cable box and optionally a cable broadband modem if you use that service. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. We are setting it up but are unsure how to connect it into the broadband. If you're having your services installed by one our engineers, you'll be able to choose the installation day and timeslot when you place your order. I've selected self installation and have realised I have no vm wall socket Can I order an engineer please - 5395133. Other companies had wall sockets with broadband and ethernet, but Virgin media has only broadband one. Any extension that you create after the main socket is your responsibility. If you are a fibre customer you might not use a master socket, instead an Openreach Modem. Options. call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. But I have no Virgin Media Wall - 5216419. Networking and WiFi. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. If you have been given a Quickstart pack, but you can’t find a Virgin Media wall socket, then get in touch. The wall socket I - 5357150. 132Mb average speed. . My Virgin Media App. You need to use an ethernet cable to make a connection between your PC and an ethernet socket on the back of the VM hub. While setting up, I discovered that the kind of wall socket that’s there in the house isn’t listed in the images from the book that came with it. Could an engineer be arranged to install please as my account is due to go live today. Security matters. Get virgin engineer to move the wall socket. Also routing cables/wireless. The wall socket has a thick plug bit. You can workaround it simply without the need for a cable. I am so sorry that you have faced these issues regarding your recent install, I can see that you now have an appointment booked, are you able to let us know how things are looking after this appointment?This is very easy to do and will only take a couple of minutes. Some older sockets may have NTL or Telewest written on them. You may need to use the spanner provided. Tudor. Hi guys, I have just moved into a property which I know had virgin broadband however I have ordered my install kits which has been delayed! I work from home so need set up ASAP. Virgin Media; My Virgin Media; Shop;. Speedvirgin media internal wall box. Virgin TV V6 Quickstart Guide for New Customers is a PDF document that helps you to set up and use your Virgin TV V6 box. Package arrive today and realized I don't have a VM wall socket to. See this. Take the red-banded end of the isolator cable, and plug it firmly into the Virgin Media socket on your wall. We would like to show you a description here but the site won’t allow us. You should be able to do it on a call to CS. If you were provided with a self-install option then it would mean that a previous tenant at that property had Virgin Media services installed and that services were provided there, so potentially the socket was removed by a previous tenant. Virgin Media; My Virgin Media; Shop;. Broadband and TV deals. D01 C9W8. (Again even though the salesman made it sound like I would definitely have this in my house) Tried calling customer services but been around the ringer with no one able to help, excuses of servers being down and not being able to access. However, I do not have any of the specified wall sockets available. Last up, we need to get your phone connected. The cable could be hidden within, or behind, furniture. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks ago Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Professional. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. @ericchuang wrote: I received my installation kit for my broadband but I don't have a Virgin Media socket anywhere to install it. If there’s already a cable plugged into your Virgin Media wall socket, use the spanner supplied in the box, to remove it. The answer is yes. the technician came and setup the hub and socket but he said there was no signal and there must be wrong with the underground wire that connects my apartment to the main virgin hub which is some yards away. 3 weeks ago. Re: Installation not workingon ‎28-10-2022 17:29. 0 Kudos. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Back a step. AnthonyRaw1986. Security matters. Vonage 2nd line. So, a 50 minute broadband, TV and phone. However, as I have been trying to set this up, I noticed that I haven't got a virgin media wall socket therefore have failed at step one. My Virgin Media App. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Download it now and enjoy the. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. How do we go about booking an - 5416332. Hi, I have ordered a self installation kit for broadband and landline. SpeedWe would like to show you a description here but the site won’t allow us. Plug into the Virgin Media wall socket Push the white isolator cable, with the black band, into the slot in the splitter marked ‘Wall’. The Openreach sockets do not work for Virgin Media. Some new sockets may look like. Hi there @LEIXU . You need to call your telephone provider if you want to alter any of the wiring or move the main socket. Security matters. Manage Your Account. VIRGIN MEDIA V6 TIVO EXTENSION CABLE. I have also checked outside and there is no box either on my property or on my boundary wall. The answer is yes. 168. Solved: No Vigin Media socket - Virgin Media Community - 4917594. Plus get help on things like wayleave & access agreements. 3 Switch off at the socket and unplug your TV box. Virgin Media;. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. I do not have the wall socket by Virgin Media, so that it is no way to connect with the isolator cable as well as the hub. See where this Helpful Answer was posted. Don’t plug the power cable into a plug socket yet. Nearly there… the update might take up to 30 minutes, so it's time to hit pause again. A Virgin Media wall socket is simply a point of entry into your home. Pop the power cable into a nearby plug socket, and turn it on. What would be easier, cheaper and overall futureproof would be to install your own cat6/7 ethernet cable and plug it into the router and either run it internally or drill outside the. It could be that a previous owner has cut the cabling out. The isolator has a terminator cap (marked below) fitted to the open end. You then just do this: 1) remove the attenuator from the existing cable, plug it into back of hub. 12. Plug the cables into the Hub. . That is a rooftop aerial outlet for Freeview TV. Wall socket installation on ‎09-07-2022 14:14 Hi, I selected a self install but I don't think I have a wall socket - I can't see one anywhere - I have cables coming out. We would like to show you a description here but the site won’t allow us. Hello,I signed up for Virgin Media broadband last night - the delivery of the QuickStart self-install pack was listed as 25/11/2023. Don’t plug the power cable into a plug socket yet. #2. Re: Installation not workingUSB 2. Suitable for a range of multimedia installations. Different kind of wall socket? Some older sockets may have NTL or Telewest written on them. . Our self kit was delivered today and we don't have a wall socket to plug it into, we've checked everywhere and we only have the old style one where we can't plug our box into. 3 2 Attach the connector cable with the white end to the socket on the rear of your 360 Mini box by pushing it firmly into place. Hub 3. I was told when purchasing the broadband package that fibre was available here. We have the quickstart pack but sadly cannot get broadband set up and working. Failing this. Engineer installations. How long will the QuickStart installation take me? WiFi Hub - 30 mins. If it’s not a technical issue you need help with then we’re here to support you on. Follow these simple installation steps for your Virgin Media home phone set up. 0800 052 1734-----Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. We would like to show you a description here but the site won’t allow us. on ‎23-10-2022 13:36. I need to book an engineer and can’t find how to do this online, there is also no option to do this over the phone… Thanks, BrianI was sent a Virgin Media hub in a quick start self installation package, as I'm moving into a new property and was told Virgin is available at my address. If you require an alternative format bill, such as braille or audio, you will not be charged. correctly to the Virgin Media wall socket, please follow these instructions to get set up. 0 Kudos. Wall socket connection Hi There,Am engineer came to connect my broadband but he didn’t install a Virgin wall socket box, there was an old box but was damaged by previous owner, but the engineer didn’t replace the socket and i paid for installation is. RedTomato said: I removed my Virgin cable about a month ago. Thank you for your post and welcome to the community. Connecting Laptop to Ethernet through ethernet wall sockets in Networking and WiFi Friday Installation: Wall socket issue in QuickStart, set up and connections Friday TopAbout Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Here you’ll find all the help you need for Virgin Media related problems and issues. It probably goes into another room in the house. Installing and configuring your kitWe would like to show you a description here but the site won’t allow us. Browse. Switching from Virgin? If you're switching from Virgin. Trace any cables coming out of it and check the ends of them. If you choose to receive a paper version of your bill, you will normally be charged a paper bill fee. Standard Member. Hi, I've ordered a broadband only package and it said I was applicable for a self install kit. The engineer pushed the fibre cable through the wall and there is a small white wire which has a push connector which plugs into the hub. You should see a welcome screen, then the Virgin Media start up screen. A non-split socket will have the sockets and screws in the middle. Options 2 minutes ago Hi everyone, I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. There are two options for to your TV. Dave. 2. Re: No wall socket. Joining in Options. - 5250024 Got my virgin media self install kit but I don't have a virgin socket. Either extend the disconnection date of your current provider, or put something else in place for the intervening time. A Virgin Media wall socket typically has more connections and capabilities than a regular telephone socket. My property is a flat which I am renting, so befo. 0. NTL to Virgin Media was just a name change due to the aquisition on Virgin Mobile. Welcome to Virgin Media, home of Superfast broadband, TV, landline & mobile deals. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. on ‎12-01-2023 21:04. Options. But I have no Virgin Media Wall socket in my - 5339557. But i couldnt find the socket that could fit. If a quickstart kit was available for you, this means that there was once a Virgin Media, NTL or Telewest service at the property previously. If no joy, try the pre-install team - 0800 0521734. We would like to show you a description here but the site won’t allow us. Local. How can I book a technician in QuickStart, set up and connections a week ago; Wall Socket Installation in QuickStart, set up and connections 3 weeks agoCall the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Networking and WiFi. However, there is no Virgin Media Wall socket in my house. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Or if the other end of the white cable is in a more useful. To progress with your broadband switch from Virgin Media to TalkTalk, go to TalkTalk’s website to order your new TalkTalk broadband service. Take the red-banded end of the 3m isolator cable and push it firmly into the Virgin Media socket on your wall. Back a step. Some new sockets may look like one of the below. Browse Virgin Media Virgin Media. It is surface clipped usually. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Account - Mobile. We have a TV and broadband but no landline required. Remove the connector cable. No Virgin Media have their own network which is separate to Openreach`s. If you have more than one located on different floors, try to place one directly over the other. Virgin Media; My Virgin Media; Shop; Help; Virgin Media. If no. QuickStart self-install pack delivery delayed by over 1 month. Press the power button; it may take up to 30 minutes for the Hub to connectPage 1 Install your Virgin TV 360 Mini box. 0 Kudos. Call the pre-installation and delivery team on 0800 052 1734, explain the problems you have had and request a tech visit to fit a proper wall box for you and check out the VM wiring and signal in your home. Call the pre-installation and delivery team on 0800 052 1734 explain. No vm wall socket. However the wall socket doesn’t have the correct connection for the cable with the hub. Turn on and start the hub. I’ll call the 0800 number. QuickStart, set up and connections. 1 Mar 2016. Sounds like you will need a technician, as the cable may be disconnected in the street cabinet. No Virgin Media wall socket in my apartment in QuickStart, set up and connections 7 hours ago;Virgin Media Hub Coax Cable Power Cable Two-way splitter Next, grab the power adapter and plug it into the small round socket on the back of your Hub. Hello, We recently moved into a house which has this box connected to the router. Your photo shows a TV aerial socket which would not be suitable for VM. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. Placed an order and the lady said we were eligible for quick start self installation. If you’re joining NOW Broadband from BT, EE, TalkTalk, Plusnet or any other non-cable provider, you won’t need to cancel with them or let them know you’re leaving - we’ll take care of everything. Web it will be a dual cable drop brought from the street to the outside of your property. on ‎03-12-2022 10:11. 0 A socket to USB A socket coupler module • Flylead length is 200mm • Takes up one module space • 50x. You need a small spanner to remove this. The coax cable from the study can be used for the other 360 box in the kitchen. There was no plug socket nearby for this to be used, so in the end he had to drill the cable through. All Rights ReservedNo setup fee. Consider a wireless connection: If a wall socket installation is impossible, you may want to consider a wireless connection. Page 8 Connecting 360 Mini box to the Hub Use the new HDMI cable provided Connect the new power supply to connect your 360 Mini box for your 360 Mini box. log into hub3 - 192. If you don’t already have one, you will need to install a Virgin Media wall socket either through self-installation or with a Virgin Media engineer. Just had self installation delivered, have no wall socket just two cables from the wall. Don’t plug the power cable into a plug socket yet. The wall box may be branded with the logos of an old cable TV company (not VM). Options. Get the Hub ready by connecting the wires. Stay safe online. Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. I don't have virgin media wall socket in QuickStart, set up and connections 6 hours ago; Migrating @ntlworld. I want to install virgin media after using talk talk for many years, I checked that I have the virgin media socket but after watching and reading the installation guide my virgin media socket looks different, i removed the white cap covering it and it. I have virgin TV downstairs, set top box connected by a cable which leads to the virgin media branded/fitted socket on my wall. I got what you mean of the adapter piece, but when I unscrew it, it seems the size of the adapter is not that compatible with the isolator cable. Next, connect the power cable. Follow these simple installation steps for your Virgin Media home phone set up. SpeedWe would like to show you a description here but the site won’t allow us. These enter my house via an air brick/vent very close to. Virgin Media Ireland Limited, Macken House, 39/40 Mayor Street Upper, Dublin 1. 2. Reply. Working hard to help connect the nation, shop our offers and order online. Virgin media wall socket for broadband is not what js shown on the installation guide in QuickStart, set up and connections 5 hours ago; I need a Virgin Media Broadband Socket installed in QuickStart, set up and connections 6 hours ago; Cable already connected to Virgin Wall Socket in QuickStart, set up and connections yesterdayInternal Wall socket power supply missing in QuickStart, set up and connections a week ago; FTTP New User Install Experience in QuickStart, set up and connections 2 weeks ago; No vm wall socket in QuickStart, set up and connections 3 weeks ago; Can't find wall socket in QuickStart, set up and connections 3 weeks agoFree returns Within 90 days. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. Customer since 1993. Virgin Media. Plug into the Virgin Media wall socket. )In this video, I am showing the sta. Call the Pre-installation and delivery team on 0800 052 1734. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayCant sign in to my virgin media in Email 2 hours ago; Can't access My Virgin Media settings in Networking and WiFi 6 hours ago; Virgin media email not working in Email 7 hours ago; Virgin Media Wall Socket not found in QuickStart, set up and connections yesterdayMy internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall socket) I phoned up customer services to see if they could help, but they didnt really to understand the issue but they did offer two solution: 1) Go to my local Virgin. I can’t find a virgin wall socket I have followed the wires from omni box which leads me to a black wire. The cable going in will be a double. Latest Model Isolated Genuine Virgin Media White Internal use Wall Box Outlet Socket with Euro Module. VM. Thanks for your post on our Community Forums @Kimloan, and a very warm welcome to our Community Forums! Sorry to see that the installation could have been done tidier that what was left behind. The cable on the right looks like is for a Freeview TV antenna. The steps that the Virgin Media engineer needs to do to achieve this are: take the Master socket off the wall and remove the old telephone line cable connected to the back plate (remove the old incoming ‘BT’ type (old virgin media) line) – this is not being used any longer. Hi! New to the UK and just moved into our first home here. We have the quickstart pack but sadly cannot get broadband set up and working. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart,. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). And on the back of the box. 11-11-2022 12:53 - edited ‎11-11-2022 12:58. Options. Account - Cable. Avoid the bathroom and make sure the Pod isn’t hidden by furniture. Dan Howdle | April 3rd, 2023 So you've decided to join Virgin Media, or you're included the. dial 150 or 0345 454 1111 and follow the prompts to - 'thinking of leaving us' -- dont worry about that they do much more - open 8am -10pm 7 days a week - should take you to a UK call centre. Solved: I have been told to connect the adaptor to my hub and the other end to my phone. 3 weeks ago. How long will the QuickStart installation take me? WiFi Hub - 30 mins. While it's possible to add inclusive calls. Failing this. -a power cable for the hub's adapter. Call the Pre-installation and delivery team on 0800 052 1734 and explain what needs to be done. Virgin media wall socket in an unusable place. We have a virgin media wall socket. Sorry to hear your self-installation was unsuccessful because you do not have a VM socket. on ‎15-02-2022 10:03. Time slots are from Monday - Saturday, between 8-1pm and 1-6pm. i also have virgin broadband upstairs, where a cable leads from the modem to the virgin. Sometimes there is no wall box, just a trailing cable. I'm sorry to hear about the missing wall socket. 32K. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. The white cable is Virgin, I can see the inline isolator that Virgin sometimes use instead of a wall plate. Manage Your Account. Call the Pre-installation and delivery team on 0800 052 1734 and book a Tech install----- John. Check out the purple envelope in the top right hand corner for a private message from me, and. Package arrive today and realized I don't have a VM wall socket to plug the round cable into. Virgin Media Extension Cable. Can't find Virgin Media socket in QuickStart, set up and connections yesterday; Gone away form received when setting up account in QuickStart, set up and connections Tuesday; I Need a Virgin Media Wall Socket in QuickStart, set up and connections Tuesday; Delayed Installation in QuickStart, set up and connections TuesdayRe: Wall socket connection. Or a VM person will sort it for you when they get here in a day ot two. But this is provided you already have an undamaged Virgin Media socket. Tried ringing the number from my mobile - rings out, so the line is fine, it’s just the connection in the home. Virgin Media; My Virgin Media; Shop; Help;. If you. on ‎08-01-2023 20:46. Thank you for your post and welcome to the community. Second, you'll likely need a manned installation for your VM services. I have only got one rectangular shaped white socket (Shown. Virgin no longer use landline sockets (which were for phone only, they were never used for broadband). Had my kit sent to a home we’ve just moved into. Hi today I received my QuickStart package however when I went to install the hub I noticed my virgin media wall socket on the inside was blocked off with some kind of hard paste or cement, this makes it impossible to screw the hub you can’t get to the threads I have already booked a engineer but was just. (Again even though the salesman made it sound like I would definitely have this in my house) Tried calling customer services but been around the ringer with no one able to help, excuses of servers being down and not being able to access systems.